各位先進前輩好，小弟想請教一個有關希捷硬碟寄回新加坡送修，後續的費用支出問題。

不知是僅需負擔寄出之運費即可，還是需要負擔來與回之運費及關稅呢？

小弟會這樣問的原因是，小弟發信詢問新加坡希捷，小弟的硬碟是否合乎送修的標準，而希捷最後回覆以下的E-MAIL，讓小弟有點困惑，請各位有送修經驗的朋友可以回覆，讓小弟可以得到確認，謝謝。



==== 希捷回信內容 =====
Dear Sir,

Seagate can support the warranty of your drive, however, you will need to
send your drive to Seagate in Singapore, and you will need to bear all
transportation charges for sending the drive to Seagate. After receiveing
your defective drive, Seagate will send a replacement drive to you with the
freight charges borne by Seagate. All custom duties and taxes will be paid
by you. If you can accept these conditions, you can create an RMA order to
send your drive to Seagate. The procedure is as follows:

Kindly go to : http://support.seagate.com/customer..._validation.jsp

Upon submitting the serial numbers and model, you
will be prompted the warranty validation screen. For drive which has the
"Option" indicated as "Exchange", you may go continue to the next step.
Kindly scroll down the page to click on the " Create RMA" and complete the
application form. Upon submission of the form, you will be given an RMA
order number as well as the shipping instructions.

Please refer to our shipping instruction to avoid any disputes.

Thank you and best regards,

Cindy Wee