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Junior Member
  
加入日期: Sep 2002
文章: 911
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7K250的一年保固~by 原廠答覆~
其實今天去函日立HGST詢問保固的問題，我是寄了兩封mail
在這網頁上~http://www.hgst.com/warranty 一封是給[email protected]這是在網頁上的表格輸入的~ 就如同我之前po的~ 他說亞洲賣的只給一年啦~  ============================================== Dear Sir, Thank you for your email. Normally this model of hard drives (7K250 serial ATA deskstar 8mb cache) has a standard three year of warranty. However this only applies to hard disk drives purchased in Europe. According to the serial numbers of your drives we gather that they have been sold outside of Europe namely in Asia. Thus they only have a 1 year of warranty. Best regards, Hitachi Global Storage Technologies ------------------ In Response To ------------------ ============================================== 另一封是給[email protected] 剛剛回信又有了不一樣的答案~ 他說要知會美國方面更新正確的保固期限~ 趕快更新把我的3年保固還來啦!  不然http://www.hgst.com/hdd/support/warranty/english.htm 上的 Deskstar Products, all 8MB cache buffer models - 3 years 是寫假的嗎？~竟然還跟我說分歐亞~  ============================================== Dear Tiby, Thank you for contacting Hitachi Global Storage Technologies Technical Support Centre. You are right, these drives are supposed to have 3 years warranty. We have sent up a request to our US counterpart to have the drive warranty period updated. We will inform you as soon as the warranty period is updated. So sorry for the inconvenience. Thanks and have a nice day. Regards, TechSup ############################################# We support Hard Disk Drive sold through Distribution channel only. We are now Hitachi Global Storage Technologies, Ltd. Tel : (+65) 6840-9595 Fax : (+65) 6746 2076 Email: Tollfree : 1800 001 685 (Australia), 10800 6500 226 (China), 800 933 683 (Hong Kong), 0008006501244 (India), 1800 80 6016 (Malaysia), 0800 44 6449 (New Zealand), 1 800 840 9595 (Singapore), 00801651647 (Taiwan), 001800656450 (Thailand). Website: http://www.hgst.com 此文章於 2004-02-10 11:36 PM 被 tiby 編輯. |
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2004-02-10, 11:23 PM
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Basic Member
加入日期: Apr 2002
文章: 24
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這真是太棒的消息了....真是感謝大大的辛勞....
不過....是只有大大的序號會更正還是所有這一批貨都會更正啊？？？？ |
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2004-02-11, 01:08 AM
#2
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Junior Member
加入日期: Sep 2002
文章: 911
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剛剛又查尋一次，已經更新了~
 原本只有一年保固的人可以查查看是否已經更新了！ 這是原本的~   反應後~    此文章於 2004-02-12 11:05 AM 被 tiby 編輯. |
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2004-02-12, 11:00 AM
#3
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Major Member
 
加入日期: Apr 2002 您的住址: 可羅尼SIDE I
文章: 159
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我想因該是只有您反應的才有改罷
硬碟幾千K他們哪有那樣多美國時間去改  |
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2004-02-12, 12:12 PM
#4
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Junior Member
加入日期: Sep 2002
文章: 911
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我寄信去反應的時候的確是只有給他們我自己兩顆硬碟的序號而已，但最先開始反應這問題的樓主 http://www.coolaler.com/ipb/index.php?showtopic=6831 我剛用他的序號去查了一下，也一起被更改過來了，所以我想應該是整批都改正了才對∼
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2004-02-12, 12:50 PM
#5
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*停權中*
加入日期: Dec 2001
文章: 4,649
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tiby兄一發給我PM,我就打到威健問了
搞了兩天,現在圓滿落幕,也算對跟我買硬碟的網友有個交代了 以後請網友有類似問題,可以PM向我反應 友站一堆人猜猜猜,然後起鬨說只有一年保固,根本沒去查證的做法,我覺得很不恰當 就這樣啦....... |
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2004-02-12, 12:52 PM
#6
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Junior Member
加入日期: Sep 2002
文章: 911
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嘿嘿~是阿 還好兩個區域的客服都mail去問，不然像第一次北美的客服跟我回的：因為是亞洲所以只有一年。 那不就xxx...
這次事件證明了是HITACHI自己出錯，雖然是第一次買HITACHI的硬碟，但他們原廠處理的效率令人印象深刻!! 感謝九郎，感謝HITACHI~~ 還有....250g的7k250好貴~  引用:
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2004-02-12, 01:10 PM
#7
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Basic Member
加入日期: Sep 2001
文章: 12
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亂入....
剛買了顆80g 的7k250,出場日期是NOV,2003 一查保固 Serial number Expiration date Sold to GEO C2S0LN6L 2006-11-18 AP 三年!!!!! 不過是同學的,而我已經買了120G 8MB的 |
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2004-02-12, 01:40 PM
#8
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Basic Member
加入日期: Apr 2002
文章: 24
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應該是整批都改過來了沒錯.....
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2004-02-12, 02:12 PM
#9
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Advance Member
加入日期: Oct 2002 您的住址: 高雄
文章: 319
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引用:
什麼？！我前天也買一顆80g 7k250，不過是2mb buffer的啦，oct 2003出廠， 保固沒變還是1年耶，你買的也是2mb版本的嗎？如果是的話不就太爽了... |
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2004-02-15, 04:16 PM
#10
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