之前在amazon.fr上購買cd發生問題想退回補換
不過寫信給他們之後回的email的主旨有點不解
希望個位大大能幫忙解答一下.謝謝!!
內容如下:

We would like that you give as much information as possible
concerning the defect that you have noticed. For this, we would ask
you to please write to us through the link that you will find at the
end of this message.

We would thus be able to proceed to some verification and hence
decide upon sending a new article or going for a reimbursement.

We are waiting for your reply in order to proceed to the necessary
verification and we apologise for any disappointment that this may
cause you. Thank you for choosing Amazon.fr.