雖然我的英文也不怎麼樣，但既然沒有人回應你，我願意試試看，你自行參考要不要用吧：
DEAR EXPRESS
I am truly sorry that I need to write you again regarding my Dec.**,2000 order (order#****)
you informed me on Feb.3,2001 that you have re-shipped the order due to that I did not receive your previous shipment from Dec.26,2000
But I am sorry to inform you that I still have not received my order as to this day(Feb.24,2000), if unfortunately that my order is lost once again, can you ship it once again through DHL or other express company, I am willing to pay for the extra shipment fees, for I do not trust USPS or any other AIR Mail company anymore.