Thanks for contacting us at Amazon.com concerning this problem.

I have placed a new order (#xxx-xxxxxxx-xxxxxxx) for the item, and it will
ship as soon as possible to the same address via Expedited International
There will of course be no additional charge for this replacement.

A postage-paid return mailing label will be included with the replacement
shipment so that you may return this item at our expense. Please note the
defect on the item's packing slip, or on a separate piece of paper if you
no longer have the slip, and return the item in the original packaging if
possible.

I apologize for this inconvenience, and thank you for shopping at
Amazon.com.


Best regards,

Lakshmi

聽起來好像說會寄一批新的給我,然後裡面會有附上已付費回郵的標籤,
寄到之後我在把東西寄回去給他們,...............
剛剛去amazon.com看...果然有一個新訂單產生了.....
我想這個就是服務吧!! 之前我我在dvdspace.com.tw買dvd
被摔壞，結果要我自己花錢寄回去，然後他們會再免錢的幫我
寄過來。......服務真是有差異....