跟CDNOW訂了一片FIDING FORRESTER ，收到時外殼破裂了，寫了封信去跟他們反應，結果CDNOW寄來一封信，內容如下，請問有誰可以幫忙翻譯，謝謝。
Thank you for contacting us. Please accept our apologies for the
problem with your CDNOW order number 29012550. I have placed a
$5.00 credit into your account to cover your return shipping. Please
return your order to the address on the back of the invoice.

Please write your RA Number 06-MA-29012550 on the outside of the package. Feel free to use the same packaging in which your order was shipped. Also, please include a note in your return package explaining why you are returning your order.

In the meantime, I have already processed the replacement for you. The
new order number is 29451999.

To check the status of your order online 24 hours a day, 7 days a week,
simply go to "My CDNOW," login to your account (if you are not already
logged in), and click the "Order History" link. Or, just click or
copy/paste the following link into your Web browser: