Q. The program looks like it’s ready to burn, but then I get a message saying “Please be advised that there was a problem building the DVD Image for burn there is an excellent chance that this disk will not play correctly. Do you want to continue?"

A. This means that we had a problem understanding this DVD.

If the problem persists please email :

(1) the Title and edition of the DVD movie; and
(2) the log files. (See “if all else fails”, below for how to get the log files.)

Also, try another movie. We’re constantly improving DVD X Copy, and what doesn’t work well today, might work much better in the future. Also, some DVDs barely meet the minimum requirements to be considered a DVD. These movies are generally more difficult to back up.

-_-"