轉貼外國人對華碩的看法:

Decided I want a big slunker gaming computer. Bought the Asus G73 when it came out. Was working fairly well but within about 8 months it was having some issues, trackpad, screen etc. No problem, I'm used to the Apple support, Asus has a good rep, lets call.

What a disappointment. My only option was to send the laptop in so they could diagnose and repair it at their leisure.
Reports online say it often takes a month. This is my primary and sole computer. I tried explaining that but nothing they could do. I offered to buy a nicer warranty, or buy the parts myself and replace them and agree my warranty would henceforth be void. Nope! Send it in.

I sold it for a steep discount to a buddy and bought a mac.

Know what Apple does in this situation? "No problem sir, your new computer is in the mail. Simply take a time machine backup, wipe it, place old computer in the box the new one came in, rip the shipping label off, drop it off for free shipping back to us, and restore the backup. Have a nice day."