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Major Member
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引用:
Originally posted by tai0518
感謝sun0804大大.但我在RMA Request Process時,國家選擇Taiwan輸入Sn後,竟然告訴我已經有RMA了.要我找日立全球的儲存技術中心協助
( Country and hard disk drive information entry > RMA exists )
The serial number you provided already has an RMA number assigned to it. If you require further assistance, contact an Hitachi Global Storage Technologies technical support center.
請問這又該如何呢?謝謝
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之前不是用 sn 製造了一組 RMA
但是填錯了郵遞區號 zip code
所以 RMA 已經存在了
方法有二：
1..你可以寫英文信給客服部門說明這樣的狀況，請他們幫你改 zip code
2..等一個月，那組 RMA 就會自動失效。 |