因為寄給DDD的信都沒有回應，我在2/13經由銀行
要求DDD退還費用。結果今日終於收到DDD回應了！

Thank you for contacting DeepDiscountDVD.com!

Regarding order #2172xxxx, we would be more than happy to reship the 2 lost DVD's to you. We show you contacted your credit card company to dispute 2 charges, one in the amount of $18.03 and one in the amount of $18.05. We are unsure of what these amounts correspond to. We would be more than happy to reship the 2 lost DVD's. Would you like us to reship them?

Again, thank you for writing DeepDiscountDVD.com. We appreciate your business.

Regards,
Customer Service Department

我倒要想一想，過幾天再回信！