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tiby
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加入日期: Sep 2002
文章: 911
7K250的一年保固~by 原廠答覆~

其實今天去函日立HGST詢問保固的問題,我是寄了兩封mail
在這網頁上~http://www.hgst.com/warranty

一封是給[email protected]這是在網頁上的表格輸入的~
就如同我之前po的~
他說亞洲賣的只給一年啦~
==============================================
Dear Sir,

Thank you for your email.

Normally this model of hard drives (7K250 serial
ATA deskstar 8mb cache)
has a standard three year of warranty. However
this only applies to hard
disk drives purchased in Europe.
According to the serial numbers of your drives we
gather that they have
been sold outside of Europe namely in Asia.
Thus they only have a 1 year of warranty.

Best regards,
Hitachi Global Storage Technologies
------------------ In Response To
------------------
==============================================

另一封是給[email protected]
剛剛回信又有了不一樣的答案~
他說要知會美國方面更新正確的保固期限~

趕快更新把我的3年保固還來啦!

不然http://www.hgst.com/hdd/support/warranty/english.htm 上的
Deskstar Products, all 8MB cache buffer models - 3 years
是寫假的嗎?~竟然還跟我說分歐亞~
==============================================

Dear Tiby,

Thank you for contacting Hitachi Global Storage
Technologies Technical
Support Centre.

You are right, these drives are supposed to have
3 years warranty.

We have sent up a request to our US counterpart
to have the drive warranty
period updated. We will inform you as soon as
the warranty period is
updated.

So sorry for the inconvenience.

Thanks and have a nice day.

Regards, TechSup
#############################################
We support Hard Disk Drive sold through
Distribution channel only.
We are now Hitachi Global Storage Technologies,
Ltd.
Tel : (+65) 6840-9595 Fax : (+65) 6746 2076
Email:
Tollfree : 1800 001 685 (Australia), 10800 6500
226 (China), 800 933 683
(Hong Kong), 0008006501244 (India), 1800 80 6016
(Malaysia), 0800 44 6449
(New Zealand), 1 800 840 9595 (Singapore),
00801651647 (Taiwan),
001800656450 (Thailand).
Website: http://www.hgst.com
     
      
舊 2004-02-10, 11:23 PM #1
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